Beth Adams Resume
Discover Heating and Air, Lee's Summit, MO
January '13 to October '14
Administrative and Marketing Assistant
Develop invoices and tracking system. Develop marketing plan for new company and institute including developing new website, www.DiscoverHVAC.net, Facebook page, advertising and printed materials.
Various Companies, Kansas City, MO
August '11 - January '13
Various Temporary Positions
Including inbound and outbound call center and data entry for Office Team and Leukemia and Lymphoma Society.
Reason for Leaving: Found permanent position.
Comsys, Overland Park, KS
July ’09 – August ’09
Copywriter, Contract Assignment at Sprint
Wrote creative copy for www.sprint.com including banners and tags. Helped organize content into Kana software. Note: this was a temporary contract
assignment.
Reason for Leaving: Contract ended
EMBARQ, Overland Park, KS
April ’07 – July ‘09
Copywriter/Editor
Sole editorial responsibility for www.embarq.com. Coordinated on project requirements and analysis with information architects, IT developers and business owners to write user-friendly copy ranging from accurate, clear, concise screen instructions to engaging, interactive text. Acted
as a liaison between the eCommerce, IT and other departments to ensure consistent content, branding and a customer-friendly experience. Continuously
sought for improvements in the user experience. Ensured all copyrighted material was named and marked correctly and that all grammar was accurate. Wrote website editorial guidelines for the use of agencies and vendors doing work on behalf of EMBARQ to maintain consistent editorial style across the site. Wrote content for everything from banners and landing pages to error and success messages. User-friendly copy was derived from product brochures, direct mail and other forms of collateral. Also wrote metadata for the site and packed the content with keywords for search engine optimization. Often had 10 or more projects active at once, so multi-tasking and organization are second-nature.
Reason for Leaving: Company was sold and position was eliminated
Sprint, Overland Park, KS
June ’04 – April ‘07
Brand Executive Administrative Assistant
Reviewed and edited all business marketing collateral and promotional items for brand compliance. Provided internal clients with feedback and suggestions in regards to proper use of product names, copyright use, typographical errors and brand design standards. Also coordinated updates to the Sponsorships web site and assisted with coordination of Sponsorships events.
Reason for Leaving: To pursue opportunity with Embarq
Favorite Nurses, Overland Park, KS
March ’01 – April ‘03
Internet Coordinator
Responsible for daily monitoring and updating of www.favoritenurses.com with great attention to detail. Wrote many employee profiles and articles of interest for the website and electronic newsletters. Promoted employee use of the website via updates and proactively sought and communicated company news. Responsible for tracking and responding to employee comments and questions via an email chat program and also trained personnel on the use of PC’s and the company Intranet system.
Reason for Leaving: Reduction in Force
Birch Telecom, Kansas City, MO
September ’99 – February ‘01
Intranet Coordinator
Managed the company Intranet site responsible for communicating company news and organizing resources for over 1700 employees. This involved writing copy and developing layouts for posting to the site including proactively seeking company news. Responsible for daily
monitoring and updating of site content with great attention to detail. Wrote copy for employee communications, i.e. announcements from senior management. Helped guide various departments through effective uses of the Intranet and how to communicate to employees. Was responsible for tracking and responding to employee comments and questions via an email chat program.
Reason for Leaving: Reduction in Force
Kyrus Corporation, Kingsport, TN
December ’98 – September ‘99
Systems Engineer
Rewrote and redesigned user manuals for various proprietary software applications. Duties including traveling to customer
locations (school cafeterias and offices) and installing computer hardware and software systems. Customers were then trained on how to use our proprietary software applications. Between traveling, did telephone help desk support for computer software and hardware questions/problems.
Reason for Leaving: Move to Kansas City, MO
Executone of East Tennessee, Knoxville, TN
April ’96 – December ‘98
Marketing Assistant
Coordinated and oversaw advertising campaigns for print media and radio to promote name recognition. Redesigned all print
advertising promoting a more professional image for the company. Designed a newsletter for distribution to 2000 existing customers and also planned and wrote content for each newsletter to promote company image and new products. For each quarterly newsletter, interviewed existing customers for profiles and authored resulting articles. Wrote many direct mail letters promoting products and services. Also recruited and supervised a small telemarketing staff while developing telemarketing scripts and manipulating data for reporting purposes.
Reason for Leaving: Move to Kingsport, TN
EDUCATION:
New Horizons Computer Learning Center, Overland Park, KS: Computer Web Design Specialist. Courses included: DreamWeaver, InDesign, Illustrator, Publisher, Photoshop, Acrobat, HTML and CSS.
University of Tennessee, Knoxville, TN; Major: Communications
Science Hill High School, Johnson City, TN; Graduated top 10% with 3.86 GPA majoring in English
Proficient in the entire Microsoft Office Suite, Adobe Creative Suite and the AP Style Guide.
January '13 to October '14
Administrative and Marketing Assistant
Develop invoices and tracking system. Develop marketing plan for new company and institute including developing new website, www.DiscoverHVAC.net, Facebook page, advertising and printed materials.
Various Companies, Kansas City, MO
August '11 - January '13
Various Temporary Positions
Including inbound and outbound call center and data entry for Office Team and Leukemia and Lymphoma Society.
Reason for Leaving: Found permanent position.
Comsys, Overland Park, KS
July ’09 – August ’09
Copywriter, Contract Assignment at Sprint
Wrote creative copy for www.sprint.com including banners and tags. Helped organize content into Kana software. Note: this was a temporary contract
assignment.
Reason for Leaving: Contract ended
EMBARQ, Overland Park, KS
April ’07 – July ‘09
Copywriter/Editor
Sole editorial responsibility for www.embarq.com. Coordinated on project requirements and analysis with information architects, IT developers and business owners to write user-friendly copy ranging from accurate, clear, concise screen instructions to engaging, interactive text. Acted
as a liaison between the eCommerce, IT and other departments to ensure consistent content, branding and a customer-friendly experience. Continuously
sought for improvements in the user experience. Ensured all copyrighted material was named and marked correctly and that all grammar was accurate. Wrote website editorial guidelines for the use of agencies and vendors doing work on behalf of EMBARQ to maintain consistent editorial style across the site. Wrote content for everything from banners and landing pages to error and success messages. User-friendly copy was derived from product brochures, direct mail and other forms of collateral. Also wrote metadata for the site and packed the content with keywords for search engine optimization. Often had 10 or more projects active at once, so multi-tasking and organization are second-nature.
Reason for Leaving: Company was sold and position was eliminated
Sprint, Overland Park, KS
June ’04 – April ‘07
Brand Executive Administrative Assistant
Reviewed and edited all business marketing collateral and promotional items for brand compliance. Provided internal clients with feedback and suggestions in regards to proper use of product names, copyright use, typographical errors and brand design standards. Also coordinated updates to the Sponsorships web site and assisted with coordination of Sponsorships events.
Reason for Leaving: To pursue opportunity with Embarq
Favorite Nurses, Overland Park, KS
March ’01 – April ‘03
Internet Coordinator
Responsible for daily monitoring and updating of www.favoritenurses.com with great attention to detail. Wrote many employee profiles and articles of interest for the website and electronic newsletters. Promoted employee use of the website via updates and proactively sought and communicated company news. Responsible for tracking and responding to employee comments and questions via an email chat program and also trained personnel on the use of PC’s and the company Intranet system.
Reason for Leaving: Reduction in Force
Birch Telecom, Kansas City, MO
September ’99 – February ‘01
Intranet Coordinator
Managed the company Intranet site responsible for communicating company news and organizing resources for over 1700 employees. This involved writing copy and developing layouts for posting to the site including proactively seeking company news. Responsible for daily
monitoring and updating of site content with great attention to detail. Wrote copy for employee communications, i.e. announcements from senior management. Helped guide various departments through effective uses of the Intranet and how to communicate to employees. Was responsible for tracking and responding to employee comments and questions via an email chat program.
Reason for Leaving: Reduction in Force
Kyrus Corporation, Kingsport, TN
December ’98 – September ‘99
Systems Engineer
Rewrote and redesigned user manuals for various proprietary software applications. Duties including traveling to customer
locations (school cafeterias and offices) and installing computer hardware and software systems. Customers were then trained on how to use our proprietary software applications. Between traveling, did telephone help desk support for computer software and hardware questions/problems.
Reason for Leaving: Move to Kansas City, MO
Executone of East Tennessee, Knoxville, TN
April ’96 – December ‘98
Marketing Assistant
Coordinated and oversaw advertising campaigns for print media and radio to promote name recognition. Redesigned all print
advertising promoting a more professional image for the company. Designed a newsletter for distribution to 2000 existing customers and also planned and wrote content for each newsletter to promote company image and new products. For each quarterly newsletter, interviewed existing customers for profiles and authored resulting articles. Wrote many direct mail letters promoting products and services. Also recruited and supervised a small telemarketing staff while developing telemarketing scripts and manipulating data for reporting purposes.
Reason for Leaving: Move to Kingsport, TN
EDUCATION:
New Horizons Computer Learning Center, Overland Park, KS: Computer Web Design Specialist. Courses included: DreamWeaver, InDesign, Illustrator, Publisher, Photoshop, Acrobat, HTML and CSS.
University of Tennessee, Knoxville, TN; Major: Communications
Science Hill High School, Johnson City, TN; Graduated top 10% with 3.86 GPA majoring in English
Proficient in the entire Microsoft Office Suite, Adobe Creative Suite and the AP Style Guide.